Capturing your Identity Document
When you reach your Identity Check task, you will be asked to capture a picture of your Identity Document. You will be presented with a screen that lists the available documents to you to capture. These available documents are dependent on the reason you have been asked to complete this task, and the Law Firm who sent you the check. For the highest chances of successfully verifying your Identity first time, we recommend capturing your passport.
To find out how to capture your Identity Document successfully, please view the video below or read our step-by-step guide here.
Need help? Please contact our Client Services Team by clicking 'Submit a Ticket' in the top right-hand corner of the screen quoting your Unique Registration Code .
We are committed to continually improving our support resources for you. We would greatly appreciate your feedback & comments below to help us enhance your experience.
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